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The following terms and conditions apply to all transactions on Issonni.ie. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions, This does not affect any statutory rights that you may have. Please read them carefully and print a copy for future reference.

General

These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery worldwide. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Description of Goods

Many of the products we sell are of a descriptive nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer’s brochures or their websites.

Accuracy of Product Information

All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer’s, publications, publicists, or been gathered from public-domain sources. The intention of Issonni.ie is that all information on the website should be as accurate and up to date as possible.

Payment and Price

The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).

Payment Methods

We accept all major credit and debit cards including Visa, Mastercard and Laser. On the order you must provide us with your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Product Guarantees

All products supplied are covered by the terms and conditions of the Manufacturer’s Guarantee for their stated period. This guarantee specifically excludes faults caused by accident, neglect, and misuse. This does not affect any statutory rights that you may have.

Order Cancellation

Orders can be cancelled up to 1 working days following placement of order, please inform us by email at order@issonni.ie stating ‘Order Cancellation’ as the subject and including all order details within the correspondence. Cancelled orders will be refunded in full; this does not include any shipping costs incurred by the sender.

Faulty Goods

Products that are deemed faulty can be returned for replacement, Issonni operate a ‘Non-Refund’ policy, this does not affect any statutory rights that you may have, faulty goods can be returned up to 7 working days following receipt of order, please inform us by email at order@issonni.ie stating ‘Faulty Goods’ as the subject and including all order details within the correspondence. Cancelled orders will be refunded in full; this does not include any shipping costs incurred by the sender.

Unwanted Goods

Products that are deemed unwanted can be returned within 7 days of receipt, Issonni operate a ‘Non-Refund’ policy, this does not affect any statutory rights that you may have.

Hair Products

Products that are deemed unwanted can not be exchanged or refunded due to hygiene reasons. Issonni operate a ‘Non-Refund’ policy, this does not affect any statutory rights that you may have.

Security and Privacy

Please read our privacy policy.

All prices are correct at time of going to print, but may be subject to change, in the unlikely event of a product price or description being incorrect we will inform the individual as soon as possible.

We have endeavoured to represent as closely as possible the products we offer using current photographic technology.
However, we cannot be held liable for printing errors. In addition, due to the nature of the natural materials used in the manufacture of the majority of our products, some slight variations in actual goods may occur.

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